All items will be shipped with delivery confirmation.Orders will be shipped within four days of order placement, please allow up to 15 business days ( excluding weekends and holidays) for your package to arrive.Due to the nature of the garments all panties are final sale.Bras can be exchanged within 30 days of purchase.Return shipping is at the cost of the customer.All other items for sale can be exchanged within 30 days of purchase.Return shipping is at the cost of the customer for exchanges and product refunds.
In case of a lost purchase please email and we will work to resolve this as quickly as possible. Unfortunately there are no refunds for shipping costs of packages lost in transit.Product only.
Any excess amount of shipping will be refunded so don't worry! For local Vancouver custies, orders are available for pick up. Please specify that you want to pick your purchase up in the comments section of your paypal transaction and I will refund the shipping.